Imbalance workload but friendly colleagues and manager
Student Intern (Former Employee) – Hong Kong – December 7, 2015
It was my first internship and I did not know what to expect. It is good to make a lot of connections with the staff in my office. Most of the colleagues are friendly, my manager is also very supportive.
However, the higher level management team has established some regulations which lead to the obstacles of my job. Some period, my supervisor cannot assign task to me due to the regulations, however, lots of work are accumulated to the end and everyone ended up rushing to get things done before deadline. This shows that the upper management has not utilise human resource (which is me) to get things done.
My supervisors ended up taking up most of the tasks due to the regulations, however, originally it should be my job to finish those tasks. But it is the regulation from the upper management, my supervisors had no choice.
In general I still learnt a lot about the university regulation, admission process and procedures. I also work as a front line employee, who had to deal with students' and their parents' enquires. The whole task was similar to customer service and relationship management.
Good experience and opportunities to establish connections
Inner-department conflicts, in consistent with original job descriptiom