Management is very happy dominating their home market of Australia and very little else. They lack vision and leadership in international markets,, and are very happy to be mediocre.
Service management is almost non-existent, SLA's are a joke and KPI's are non-realistic. Will follow Cisco any and every where.
Great international backbone, largest sub-sea cable provider, one of the few carriers to own their own internet gateways globally, great healthcare...