Competitive Salary and Benefits / Sales Support after the sale needs work.
Account Rep/New Business Development Rep (Former Employee) – Lake Charles, LA – May 9, 2016
Very competitive starting salary and benefits for young aggressive representative. Strong initial training program and continuous weekly training. Good support system for answering questions a new representative would have. Great co-worker environment. Assigned territory so you are not fighting co-workers for accounts.
The company has undergone many changes, some good and some bad. Customer Service still struggles. Websites are hibu's focus, however sales reps have very little input after writing up the sale and are only called in if the client wants to cancel. Lots of room for things to go wrong. Claiming the website on search engines needs to be baby sat, gaining access to Facebook and twitter pages created by hibu can be difficult.
The package price of their websites are very competitive, however the sales rep typically gets bogged down with making sure everyone else does their jobs, and if you cannot get the various department to cooperate then you have to learn to do their jobs as well.
This is not a 40-50 work week position, so work/life balance can be difficult.
I gained a great deal of satisfaction knowing I helped small and medium sized businesses compete online locally.
Good base salary and benefits.
Support system for the services you sell needs work.