hibu Employee Reviews

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Productive and Fun Place
Sr Graphic Designer (Former Employee) –  Bangalore Urban, KarnatakaAugust 30, 2016
I have enjoyed woking with hibu a long span of 11.8 years of tenure. Where as regarding the growth in the company is very less. Management not preferring the seniors in the company.
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They call this place the Titanic
CS Claims Representative (Former Employee) –  King of Prussia, PAAugust 29, 2016
THis company started out great and had a vision until former president Joe Walsh stepped down. SInce then, the new leadership has had no vision of which to move the company. The sales force does not receive adequate training on the products that they sell which results in clients filing claims and wanting to cancel their advertising. There are a few Customer Service departments at this company which frustrates several clients on a daily basis when they call with an issue. Regardless of which department you're in, the threat of losing your job lingers week to week. People that currently work there (and I'm referring to the King of Prussia branch) want to leave and those desperate for a job are trying to get in. Mgt only cares about the bottom line and less for their employees. Since there are always layoffs, opportunity for advancement is slim. Avoid at all costs.
Pros
The pond in the back
Cons
Upper mgt, salary, and little advancement
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Interesting place to work
Inside Sales Representative (Former Employee) –  Cedar Rapids, IAAugust 17, 2016
Not bad, not great. Compensation can be very good. Some great managers, some not so great managers. Basically like every other sales job, there are ups and downs.
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Good for most people
Sales Representative (Former Employee) –  Cedar Rapids, IAAugust 6, 2016
- non management only works 40 hours
- ok work environment
- doesnt seem focused right now
- one of the best paying jobs for uneducated people in the area
- you can do anything at this job if you work hard
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Productive and fun workplace
Web Designer / Digital Support (Former Employee) –  Fort BonifacioAugust 3, 2016
A steady, fun, not much pressure environment. It can become a comfort zone for most people. It gives quite a limited areas of growth as the work tends to become redundant for some.
Pros
Top designer, employee incentives
Cons
Forced department transfers
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Multinational Company too large to care
Digital Media Consultant (Former Employee) –  Cedar Rapids, IAJuly 14, 2016
hibu, llc, formerly Yell/Yellowbook, is a large foreign held corporation that has little concern for its staff. So little that it restructured the sales team with the goal of eliminating 85% of the team. Veterans with excellent production tossed to the side. It sickened me to watch them release individuals who had served the company for 20+ years with no regard for them.
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Company has changed
Outside Sales Representative (Current Employee) –  Roanoke, VAJuly 10, 2016
No longer good workplace. Bad management. Was good workplace until 2014 has changed. Not treated well.
You are just a number, not
person anymore. HR not supportive.
Pros
was good till 2014
Cons
after 2014 bad environment
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productive and fun atmospher
My title here was a Digital e-Marketing Specialist (Current Employee) –  King of Prussia, PAJuly 7, 2016
I learned a lot working here. The co-workers were the only reason I had stayed as long as I did. There were a lot of politics and gossiping among management. They played favorites.
Pros
bonus, commission, incentives, parties
Cons
short breaks, short lunch, tight management, politics
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Autonomy & Good Benefits
Account Executive (Former Employee) –  Baltimore, MDJune 27, 2016
Working at Hibu I learned a lot about sales, digital marketing and working with small to medium size businesses.

I had the chance to work with diverse set of employees and business owners.
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Hibu is a great company to work for!
Digital Marketing Specialist (Current Employee) –  Cedar Rapids, IAJune 17, 2016
A typical day at work would be making dials all day talking to potential or current customers. I have learned great customer service, and how to enter data. The management and my co-workers are wonderful. The hardest part of the job would be meeting goals, and the most enjoyable part would be getting to talk to and get to know many different types of people.
Pros
Flexable hours and great pay
Cons
Having to meet sales goal.
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yellow page adds
Graphic Designer (Former Employee) –  Hyderabad, Andhra PradeshJune 3, 2016
Hi..I did yellow page adds, it's out sourcing company and i am working as Graphic Designer. completely all facilities and good cultured management, good co worker. i enjoy lot. all the way. i learn lot of things this company..like communication, culture and MNC standards.
Pros
more times
Cons
no
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Enjoyed working with many business owners to help grow their business.
Client Services Representative (Former Employee) –  Cedar Rapids, IAMay 16, 2016
*Loved the freedom of working independently and everyday hustle.
*I received a vast amount of training in working with different personality types, both theirs and mine and how to ask meaningful questions in order to help them achieve their goals.
*I got to work with a great group of co-workers who cared about the success of their clients and were supportive of one another.
*The most difficult part of the job was the decline of the industry.
*The most enjoyable part was getting calls from my clients when their ads came out and their phones started ringing.
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Competitive Salary and Benefits / Sales Support after the sale needs work.
Account Rep/New Business Development Rep (Former Employee) –  Lake Charles, LAMay 9, 2016
Very competitive starting salary and benefits for young aggressive representative. Strong initial training program and continuous weekly training. Good support system for answering questions a new representative would have. Great co-worker environment. Assigned territory so you are not fighting co-workers for accounts.

The company has undergone many changes, some good and some bad. Customer Service still struggles. Websites are hibu's focus, however sales reps have very little input after writing up the sale and are only called in if the client wants to cancel. Lots of room for things to go wrong. Claiming the website on search engines needs to be baby sat, gaining access to Facebook and twitter pages created by hibu can be difficult.

The package price of their websites are very competitive, however the sales rep typically gets bogged down with making sure everyone else does their jobs, and if you cannot get the various department to cooperate then you have to learn to do their jobs as well.

This is not a 40-50 work week position, so work/life balance can be difficult.

I gained a great deal of satisfaction knowing I helped small and medium sized businesses compete online locally.
Pros
Good base salary and benefits.
Cons
Support system for the services you sell needs work.
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great place to learn and grow!
Copywriter/Voice-Over Specialist (Current Employee) –  King of Prussia, PAApril 28, 2016
Hibu was a good place to work, it was both a competitive and enjoyable environment. As a voice artist i was able to develop my skill as well as others.
Pros
Creative Work Environment, Challenging tasks, Pay
Cons
Healthcare, PTO, Management
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financially struggling comapny with high pressure and low returns
Senior Account Executive (Former Employee) –  Work from homeApril 25, 2016
There is absolutely no job security as the company is struggling financially and people are being let go from their positions every month. One month you could get paid a bonus and be at the top of the ranking report and the next month you are being fired for non performance. Every employee is let go for non performance and the company wont fight you for unemployment benefits and that is the nicest thing I can say about working there.
Pros
none
Cons
non- existent job security
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Great if you can tolerate customers
Customer Support (Former Employee) –  King of Prussia, PAApril 24, 2016
hibu focuses on small-to-medium businesses, who may be specialized in their particular field or on their particular widget to an impressive degree. But ask them about more technical questions regarding their online marketing, and tempers may flare. As long as you can keep your calm and sympathize with confused customers, you should work well within the company.
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Decent place to start, not a life-long career
AssociateCampaignAnalyst (Former Employee) –  Cedar Rapids, IAApril 20, 2016
Highly overworked, severely underpaid, and not much room for advancement. Great place to start to get your foot in the door in terms of digital advertising, but not a long-term career. Good health benefits. Management is decent, but their hands are tied with upper management.
Pros
progressive, fun work environment.
Cons
overworked, underpaid, not much room for advancement.
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Interesting Products
Business Development Regional Representative (Former Employee) –  King of Prussia, PAApril 19, 2016
This company made prpomises they couldn't deliver and are going through bankruptcy. in 1 year all the reps in my territory quit or were let go besides me. I chose to leave to make a move to work for Nexus and GM
Pros
Freedom
Cons
Lack of substantial infrastructure for managers and bdm's
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Great company to start with
Digital Marketing Specialist (Current Employee) –  King of Prussia, PAApril 19, 2016
Great company to start with, however it is tough work. It is not an easy job because you deal with rejection all day. They could have better sales methods.
Pros
company culture
Cons
pay, monotonous work
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Excellent
PUBLICATION MANAGER (Former Employee) –  Redford, MIApril 5, 2016
I worked from home to manage 7 community magazines, providing 16 pages of content by finding community contributors and coaching them to write articles and send pictures. The job paid well and required about 50-60 hours per week, sometimes including going to meet with people in the communities.

The hardest part of the job was dealing with the computer problems which made the tasks take longer than they should have.

The most enjoyable part was interviewing people and writing their stories and hearing from them how much they liked the results.
Pros
Doing what I was created for: writing, editing, schmoozing with people
Cons
Computer glitches
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Overall rating

3.3
Based on 303 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.5
Job Security/Advancement
2.7
Management
3.1
Culture
3.3